VW | Audi 2.0t TSI Timing Chain and Tensioner Warranty Extension

VW | Audi 2.0t TSI Timing Chain and Tensioner Warranty Extension

IMPORTANT NOTE: In no way do we have inside information on the approval process for vehicles getting repairs covered.  My effort with this information is to share my interpretation of this situation.  If you have notes to share with us on this in ways your situation was different feel free to send us an email with said info, as we are attempting to create a place for people to get an accurate understanding of this complicated situation.   

For many the concerns around 2.0t timing chains and tensioners has been well warranted.  We have covered this information at length, and have helped people with many parts for fixing this issue.  We suspected this day would come, and are glad their will be some relief for many affected.  
 
VW and Audi Warranty Extension
VW and Audi has extended the warranty on the affected 2.0t TSI vehicles to 10 years or 100k miles.  For complete details you can take a look at the site HERE.

How do I know if I qualify?

You can enter your VIN number to verify it is on the vehicles listed.   It's also our understanding that its possible that you may still be eligible if your vehicle does not show up on the list, but you will need to call them.  

When does this expire?

You must have your claim submited by Jan 25th 2019 according to the site. 

Affected Models

Volkswagen ModelsAudi Models
Certain 2012–2014 Beetle Certain 2008–2012 A3
Certain 2012–2014 Beetle Convertible Certain 2009–2012 A4 Avant
Certain 2009–2012 CC Certain 2009–2013 A4 Sedan
Certain 2009–2012 Eos Certain 2010–2013 A5 Cabriolet
Certain 2008–2012 GTI Certain 2010–2013 A5 Coupe
Certain 2008–2010 & 2012–2014 Jetta Sedan Certain 2012 A6
Certain 2009 Jetta SportWagen Certain 2011–2012 Q5
Certain 2008–2010 Passat Sedan Certain 2009–2012 TT Coupe
Certain 2008–2010 Passat Wagon Certain 2009–2012 TT Roadster
Certain 2009–2013 Tiguan  

With this info coming our we wanted to answer your questions around this issue.  We are going to outline the perspectives on a variety of customers, and how we believe your situation is going to be affected.  (We are not lawyers, but we wanted to try and share what we believe the options are for those affected.)

TSI Timing Chain Failure - Customer 1Customer 1 - My Timing Jumped and I had to replace the Cylinder Head or Engine (Under 100k Miles at failure)

VW and Audi appear to be reimbursing customers who have had this happen retroactively.   This would still require that your vehicle met the parameters of the warranty extension, most notably the mileage, but there may be further requirements.  (see Official site for details

If you were eligible in this circumstance you can receive 100% reimbursement for this work if done at a dealer, and up to $6,500 for work performed at non dealer.  The amount paid is a sliding scale relative to the mileage on the vehicle at the time of the failure.  See HERE for details. 

2.0t TSI Timing Chain Failure Cust 2

Customer 2 - My Timing Jumped and I had to replace the Cylinder Head or Engine (Over 100k Miles at failure)

If your vehicle was over 100k miles at the time of failure we do not believe an compensation will be available to you.  


TSI Timing Chain Failure - Customer 3

Customer 3 - My Tensioner had the Old Version and I updated it to prevent any issues

The language of the FAQ page are a little ambiguous but we believe that its possible you may be eligible for reimbursement of either 100% if your work was performed at a dealer, and up to $1,100.00 if performed elsewhere.  


TSI Timing Chain Failure - Customer 4

Customer 4 - My timing chain stretched and I had to replace it (but no engine damage)

If your chains stretched and you were under 100k, we believe you should be eligible for reimbursement as long as you vehicle is on that is listed as covered.  In this circumstance we believe you may be eligible for reimbursement of either 100% if your work was performed at a dealer, up to $1,500.00 if performed elsewhere, and up to $2,000 if you replaced the timing chain and tensioner together.  

If you are not familiar with the TSI TIming Chain Info - SEE HERE