Deutsche Auto Parts works very hard to ensure all pricing and availability is current and accurate on our site. In some uncommon situations we are unable to honor pricing or availability based on a recent event that is beyond our control. Understand it is not the intention of Deutsche Auto Parts to deceive in any way. If there are any changes on an order placed an agent of Deutsche Auto Parts will contact you before processing any part of you order. Deutsche Auto Parts reserves the right to cancel an order at any time. Shipping price discrepancies may exist as there are too many variables to ensure 100% accuracy in pricing. In this situation an agent from Deutsche Auto Parts will contact you in regards to the price change to ensure the customer would like to proceed with any changes that may have come to light.
Standard shipping rates do not apply for any international orders. Deutsche Auto Parts is not responsible for any importation tax or duties inferred by ordering from another country. Often there are customs fees due upon delivery of an international package. Deutsche Auto Parts is in no way associated with these fees, nor do they have information on what may be charged. Please check with your local shippers if you have any questions in regards to potential duties. NOTE if you refuse an international package you will be charged for the original shipping as well as the return shipping cost incurred for the safe return of the refused package. Our Catalog is completely developed in house and is intended for US market vehicles. We cannot verify the accuracy of this catalog across every market.
Returns and Exchanges
- All returns must be within 30 days of receiving your item(s) no exceptions.
- All items must be in their original packaging.
- All items must be in resalable condition.
- All items must have not been installed.
- A return authorization (RMA) is required and must be filed.
Damaged or Missing itemsAll damaged or missing items must be reported within 5 business days of arrival. All items, packaging material and boxes must be kept during the investigation into the damage or missing part claim. Once the claim has been authorized Deutsche Auto Parts will initiate the process to get a new part for you. Deutsche Auto Parts is not responsible for any cost incurred by any shipping delays or loss of items by a shipping carrier. Deutsche Auto Parts can not be held accountable for any actions of a shipper.
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